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Not just a POS

Ready to take your local shop online?

Meet customers digitally, get orders through one link, and keep khata, stock, and POs clear.

Start Free — Go Online
LocalShopWalaLocalShopWala

Digital software platform for local shopkeepers.

Go online. Run khata, inventory & purchase orders. Grow your local shop — all in one place.

Built in India 🇮🇳 • Supporting local shops nationwide.

Reach us

WhatsAppinfo@localshopwala.com+91 9288414986
Need to order something?Find local shops near you and order onlineBrowse shops

Product

  • Counter Billing
  • Inventory
  • Digital Khata
  • Purchase Orders
  • Online Shop

Solutions

  • Kirana Stores
  • Grocery Shops
  • Electronics
  • General Stores
  • More Shop Types

Resources

  • Help Center
  • Take shop online
  • Apna dukaan online
  • How It Works
  • FAQ
  • Guides & tips

Company

  • About Us
  • Contact Us
  • Pricing

Business information

EKYARA TECHNOLOGIES PRIVATE LIMITED

LocalShopWala is the digital commerce and shop-management software product of EKYARA TECHNOLOGIES PRIVATE LIMITED.

  • Email: ekyaratechnologies.pvt@gmail.com
  • Phone: +91 81974 48511
  • Office: Bhagalpur, Bihar 812001, India
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Legal

  • Privacy Policy
  • Terms & Conditions
  • Cancellation & Refund Policy
  • Service Delivery Policy
  • Cookie Policy

© 2026 EKYARA TECHNOLOGIES PRIVATE LIMITED. All rights reserved.

LocalShopWala is its digital commerce and shop-management software product.

Privacy Policy|Terms & Conditions|Refund Policy|Contact Us

Legal

Customer Policy

Information for customers who browse shop pages or place orders through LocalShopWala.

Privacy PolicyTerms & ConditionsLegal CenterCookie PolicyCancellation & Refund PolicyGrievance Redressal Policy

Last updated: 6 September 2026

·

Effective: 6 September 2026

LocalShopWala is a product owned and operated by EKYARA TECHNOLOGIES PRIVATE LIMITED, with its office at Bhagalpur, Bihar 812001, India.

Information for customers who browse shop pages or place orders through LocalShopWala.

On this page

  1. 1. Introduction
  2. 2. Placing Orders
  3. 3. Prices and Stock
  4. 4. Delivery
  5. 5. Refunds and Returns
  6. 6. Your Information
  7. 7. Disputes
  8. 8. Contact

1. Introduction

This Policy explains how customers use shop pages hosted on LocalShopWala.

LocalShopWala is not the seller. Each shop is an independent business responsible for products, prices, delivery, and service.

2. Placing Orders

  • Your order is a contract with the shop, not with LocalShopWala
  • Give correct name, phone, and delivery address for home delivery
  • Check prices and the shop’s rules before confirming
  • Payment for online orders is usually cash on delivery or pay at the shop
  • When the shop sends a UPI payment link, you pay directly to the shop's UPI ID — LocalShopWala does not hold or verify that money
  • After UPI payment, share the receipt or transaction ID with the shop on WhatsApp or phone
  • After home delivery, you may choose whether to save your address for next time
  • The shop may accept the full order, accept only some items if stock is short, or reject the order
  • If the shop accepts only some items, you will get a notification and can see the updated items in the order
  • Your bill or tax invoice (if any) is available in the app only after the shop marks the order as completed
  • LocalShopWala is not responsible for stock, quality, delivery, payment at the shop, refunds, or any other issue with the order — contact the shop

3. Prices and Stock

Shops set prices and may change them until you place an order. Report display errors to the shop. We do not guarantee stock or lowest price.

4. Delivery

Delivery time, fees, and area are set by the shop. Ask the shop about status or address changes. LocalShopWala does not run delivery fleets.

5. Refunds and Returns

Refund and return rules are set by each shop. Read them before buying. Ask the shop first for quality or damage issues. Our Cancellation & Refund Policy for LocalShopWala plans does not apply to product purchases.

6. Your Information

When you order, the shop and LocalShopWala (as software provider) may use your details to fulfil the order. Nearby-shop search may use location or PIN when you allow it. For correction or deletion of order data, contact the shop first. You may also write to support@localshopwala.com. See our Privacy Policy for full detail.

7. Disputes

Product disputes must be settled with the shop. To report illegal listings, email support@localshopwala.com with the shop page and product details.

8. Contact

  • Support: support@localshopwala.com
  • Privacy: info@localshopwala.com