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Not just a POS

Ready to take your local shop online?

Meet customers digitally, get orders through one link, and keep khata, stock, and POs clear.

Start Free — Go Online
LocalShopWalaLocalShopWala

Digital software platform for local shopkeepers.

Go online. Run khata, inventory & purchase orders. Grow your local shop — all in one place.

Built in India 🇮🇳 • Supporting local shops nationwide.

Reach us

WhatsAppinfo@localshopwala.com+91 9288414986
Need to order something?Find local shops near you and order onlineBrowse shops

Product

  • Counter Billing
  • Inventory
  • Digital Khata
  • Purchase Orders
  • Online Shop

Solutions

  • Kirana Stores
  • Grocery Shops
  • Electronics
  • General Stores
  • More Shop Types

Resources

  • Help Center
  • Take shop online
  • Apna dukaan online
  • How It Works
  • FAQ
  • Guides & tips

Company

  • About Us
  • Contact Us
  • Pricing

Business information

EKYARA TECHNOLOGIES PRIVATE LIMITED

LocalShopWala is the digital commerce and shop-management software product of EKYARA TECHNOLOGIES PRIVATE LIMITED.

  • Email: ekyaratechnologies.pvt@gmail.com
  • Phone: +91 81974 48511
  • Office: Bhagalpur, Bihar 812001, India
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Legal

  • Privacy Policy
  • Terms & Conditions
  • Cancellation & Refund Policy
  • Service Delivery Policy
  • Cookie Policy

© 2026 EKYARA TECHNOLOGIES PRIVATE LIMITED. All rights reserved.

LocalShopWala is its digital commerce and shop-management software product.

Privacy Policy|Terms & Conditions|Refund Policy|Contact Us

Legal

Legal Center

Privacy, terms, cancellation & refund, service delivery, and related policies for LocalShopWala — written for Indian SaaS and payment compliance, in clear business English.

  • Privacy Policy

    How LocalShopWala collects, uses, keeps, and protects your personal and shop information — written in clear Indian business English.

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  • Terms & Conditions

    The rules for using LocalShopWala — for shop owners, staff, and customers — written in clear Indian business English.

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  • Cookie Policy

    How LocalShopWala uses cookies and similar tools on our website and apps — explained simply.

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  • Cancellation & Refund Policy

    Once a LocalShopWala plan or AI credit pack payment succeeds and credits or subscription are activated, there is no refund. Refunds apply only when money was received but activation failed (stuck or failed payment cases).

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  • Grievance Redressal Policy

    How to raise a complaint about LocalShopWala (privacy, billing, account, or misuse) and how we respond.

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  • Service Delivery Policy

    How LocalShopWala delivers its digital software service, and how shops deliver goods to their own customers.

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  • Account Deletion Policy

    How to close your LocalShopWala account and what happens to your records — in clear language.

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  • Acceptable Use Policy

    Simple rules for fair and lawful use of LocalShopWala by everyone.

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  • Writing Assistance Policy

    Rules for optional product-writing suggestions on LocalShopWala.

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  • Shop Owner Policy

    Extra duties for shop owners using LocalShopWala.

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  • Customer Policy

    Information for customers who browse shop pages or place orders through LocalShopWala.

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  • UPI Share Payment Policy

    How optional UPI payment links work when a shop asks you to pay online for an order or bill.

    Read →

  • Data Handling Summary

    A short, plain summary of how LocalShopWala handles personal and shop information. The full Privacy Policy still applies.

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Legal compliance checklist

Privacy & records (India)

  • Publish a clear Privacy Policy under Indian IT and data protection law
  • Publish Grievance Officer contact details
  • Ask consent for optional data uses and marketing
  • Provide account deletion and honour verified requests
  • Keep agreements with payment, hosting, and messaging partners
  • Follow reasonable security practices

Terms & shop duties

  • State clearly that LocalShopWala is software, not a marketplace
  • State that shops are responsible for products, taxes, delivery, and refunds
  • Publish Acceptable Use and banned products list
  • Publish plan fees and payment partner disclosure
  • Include fair limits of liability and dispute steps

Payments & refunds

  • Do not store full card numbers, CVV, UPI PIN, or net-banking passwords
  • State clearly: no refund after successful payment and plan or AI credit activation
  • Refund only for stuck/failed payments where money was received but plan/credits not activated
  • Keep Cancellation & Refund Policy separate from shop product refunds
  • Name Cashfree as the plan and AI credit payment partner
  • State digital service delivery (no physical shipping of software access)
  • Handle duplicate or stuck payment disputes promptly after Cashfree verification

Writing assistance & content

  • Publish Writing Assistance Policy with shop review duty
  • Forbid misleading product claims

Customers & e-commerce

  • Ask shops to show business identity and contact on shop pages
  • Remind shops of Consumer Protection (E-Commerce) Rules, 2020 duties
  • Publish Customer Policy explaining shop vs LocalShopWala roles

Day-to-day readiness

  • Keep contact email, phone, and address current
  • Use secure connections on all live sites
  • Show cookie choice for optional cookies on the marketing site
  • Train support to escalate to support@localshopwala.com and info@localshopwala.com
  • Date all legal pages and notify users of important changes

© 2026 LocalShopWala. All rights reserved. LocalShopWala is a product owned and operated by EKYARA TECHNOLOGIES PRIVATE LIMITED, with its office at Bhagalpur, Bihar 812001, India. LocalShopWala is a digital software platform for local shopkeepers. We are not a marketplace and we do not sell goods to end customers. Each shop owner is responsible for their own products, prices, taxes, delivery, refunds, and customer complaints. By using LocalShopWala you agree to our Terms & Conditions, Privacy Policy, Cancellation & Refund Policy, Service Delivery Policy, and the other policies in the Legal Centre. These pages explain our practices; they are not a substitute for independent professional advice.